The following general terms of service, known as “Terms of Service”, regulate the use of the Internet service https://supercasa.pt, known as “Portal”, made available to all users through the Internet.
The use of the Portal confers the user the status of user of the Portal, known as “User” and expresses full and unreserved acceptance by the User, when accessing the Portal, of each and every one of the Terms of Service published here.
The use of certain services offered to Users through the Portal, known as “Services”, is subject to special terms of service, which, being accessible through each of the services, replace, complete and / or modify the present Terms of Service. Before using the above services, the User must read and agree to the corresponding particular conditions of use.
The Portal provides Users with access and use of various services and content, which are made available to Users by the same or by third-party users of the Portal and / or third party providers of services and / or content.
The Portal reserves the right to unilaterally modify, at any time and without prior notice, the Portal’s layout and configuration, as well as the Services and conditions required for its use. The Portal will notify the User of any changes that may occur, using any public area of Portal for this purpose.
The provision of the Portal is free of charge, requiring no registration by the User.
Some services available in the Portal are reserved for registered users, by filling in a form, in order to identify the User.
By creating an account in the personal area of the Portal, the user expressly authorizes the Portal and its partners to send information about news, products and services that may be of interest, even using their personal data for direct marketing and advertising purposes, by using e-mail, phone contact or text message service.
The Portal guarantees that all users have the right to access, rectify, cancel and oppose their data. If you wish, at any time, to stop being part of our database, you can exercise this right by canceling the subscription.
The User undertakes to use the Portal and the Services in accordance with the law, with these General Conditions and with generally accepted moral principles and good customs.
The User undertakes in particular to refrain from using the Portal and Services for illegal purposes or effects, contrary to the provisions of these General Conditions, harmful to the rights and interests of third parties or that in any way can damage, disable, overload or deteriorate the Portal or Services or prevent the normal use of the Portal and Services by Users.
In particular, and in what concerns the free publication of real estate ads on the Portal, this is only allowed to a User who is the owner of the real estate.
In the private ads it can be requested documentation, namely the caderneta predial of the property.
Only properties for sale or for rent are allowed. Properties for vacation rentals are not allowed.
The User must refrain from obtaining and trying to obtain information, messages, graphics, drawings, sound and/or image files, photographs, recordings, software and, in general, any type of material accessible through the Portal or the Services, using for this purpose means or procedures other than those made available by the Portal. These include means or procedures indicated on the web pages where the Contents are located or, in general, those that are usually used on the Internet for this purpose (whenever that do not imply a risk of damage or unusability of the Portal, Services and / or Content).
The User undertakes to use the Contents in a diligent, correct and lawful manner, committing, namely, to abstain from:
The activities described above are absolutely and completely prohibited to the User and constitute a reason for immediate suspension or cessation, partial or permanent, temporary or permanent, of the use of the Portal, as well as, in cases where applicable, for the elimination of any records or files, corresponding to the respective User, without any prior notice and with immediate effect.
Users and, in general, people who propose to establish a link that allows access to the Portal web pages and the respective Services from their web page, known as "Link", must comply with the following conditions:
The establishment of Links does not in any case imply the existence of relations between the Portal and the owner of the web page on which the link is established, nor the acceptance and approval of the Portal of its contents or services.
The Portal was developed in good faith, with information from internal and external sources, and is made available to Visitors “as is”, which may contain inaccuracies or errors.The portal commits itself to develop all technical, administrative and legal efforts and diligences in order to ensure that users do the correct use of the service, fulfilling legal rules as well as the general conditions of use stated here.
The Portal is only responsible for damages that the User may suffer as a result of using the Portal when such damages may be attributable to it as a result of its intentional performance.
The Portal is not responsible for damages or losses of any nature that may result, with a purely enunciative and non-limiting character, from:
The increase in the volume of purchases made over the internet has been accompanied by an increase in the number of fraudulent schemes used by cybercriminals to deceive users.
SUPERCASA warns all users of this growing fraudulent activity, mostly generated through the insertion of online ads, in the real estate industry, as fake rental properties.
Although the Portal follows all good market practices, there is no way to guarantee the authenticity of the advertiser.
It is recommended never to provide personal data or transfer monetary values in the form of a deposit, guarantee or advance, without first making sure that the professional is properly identified.
What is the most common fraud?
Among the various scams that can be committed, the most common is a request for a guarantee deposit to reserve or visit the property for rent, usually with the combination of characteristics that are out of the "normal" in the market, which should make you suspicious :
What makes these scams successful is the fact that they seem to meet the wishes or needs of the recipients. However, if it looks too good, you should always be suspicious to avoid unpleasant situations.
Here are some tips and special precautions to be taken in this type of online purchase situation, provided by the Banking Customer Portal | Bank of Portugal and the Judiciary Police.
If you suspect that this is a fraudulent advertisement, you should report it to our support department here.
All the contents of this Portal (including, without limitation, texts, graphics, logos, icons, databases, images, text files, audio, video and software) are the property of Portal, customers, suppliers or service providers. contents, and are protected by national and international industrial and intellectual property standards.
The compilation (the collection, sorting and assembly being understood as such) of the entire content of the Portal is its exclusive property and is protected by national and international industrial and intellectual property standards. All software used on the Portal is its own property or its software providers and is protected by national and international industrial and intellectual property laws.
The reproduction, alteration, copy, use, distribution, commercialization, public communication or any other use of the information contained in the Portal (including its own design, configuration and form of presentation of the website) that takes place without authorization, constitutes an infraction. current legislation on intellectual property.
In no case shall it be understood that a license is granted or waived, transmitted or transferred, in whole or in part, of the aforementioned rights, without the prior express authorization of the Portal or its respective owners.
On the other hand, in no case should it be understood that any right is conferred, and, in particular, no right to alter, exploit, reproduce, distribute or publicly communicate on said contents without the prior express authorization of the Portal or its respective owners.
In order to use some of the Services, Users are asked to provide the Portal in advance with personal data ("Personal Data"). Personal Data will be treated for the purposes set out in the Particular Conditions of Use for each Service and under the terms described in the respective Privacy Policy.
The user authorizes, from now on, the Portal to disclose their personal data to partners. In this case, the Portal will have no liability to the user for the way its partners will use the users' personal data. The Portal undertakes to provide Users with the identification of their partners whenever requested by the User.
The Portal informs that it will send files, "Cookies" to the user's computer hard drive, which will record the User's activities on the page visited, to collect information on the number of Users and the most sought-after areas, as well as habits consumption of the User. Users can configure their computer so that it rejects the installation of the aforementioned "Cookies". The Portal will not use any information collection technology to retrieve information existing in the User's computer equipment.
The Portal provides links to third party sites that may be of interest to Users. In this case, the Portal does not have any control or responsibility over the availability or content of these sites. It is the Users' responsibility to be aware of the privacy policy and the terms and conditions of use of third party sites.
All information, content, software and materials included in the Portal and / or the Services are protected by legislation on copyright and intellectual and industrial property and other property rights. Users may not copy or distribute these materials without the consent of the owner of those rights. Users can use these materials for personal use, as long as they do not modify the materials and do not eliminate information about copyright and other applicable property rights, assuming full responsibility for the use and storage of the information received.
The use by the User of Google or Facebook data, for the purpose of accessing the “Personal Area”, presupposes acceptance of Google's conditions at https://policies.google.com/terms or https://policies.google.com/privacy and Facebook at https://www.facebook.com/policies and https://www.facebook.com/privacy/explanation. At any time, you can consult and revoke the authorizations given to the Portal at https://security.google.com/settings/security/permissions or https://www.facebook.com/settings.
Users may not, even if in a merely attempted way, attack the network or the Portal systems or third parties, by means that include, among others, mail bombing, hacking, root access, tsunami, flood bots, nuke, flash, packet sniffers and flood pings or other types of activities that cause any damage to the Portal or third parties.
The provision of the Portal service and of the other Services will, in principle, have an indefinite duration, or that which is found in the particular conditions of each service. The Portal may terminate or suspend the provision of any Services, at any time, without prejudice to what has been established in the particular conditions of each Service. Whenever possible, the Portal will communicate the termination or suspension of the provision of the Portal service and other Services.
No refunds will be made to Users after the purchase of an advert promotion plan, highlights, advertising or other product purchased.
These Terms of Service are governed by Portuguese law.
For the resolution of any conflicts arising from the provision of services object of these Terms of Service the jurisdiction of the district of Caldas da Rainha will be competent, with express waiver of any other.
In the event of a dispute, the consumer can appeal to an Alternative Dispute Resolution Body:
Lisbon Consumer Conflict Arbitration Centre
http://www.centroarbitragemlisboa.pt/
Vale do Ave Arbitration Centre for Consumer Conflicts / Arbitration Court
http://www.triave.pt/
IAB - Consumer Information, Mediation and Arbitration Centre (Consumer Arbitration Court)
http://www.ciab.pt/pt/
CNIACC - National Centre for Information and Arbitration of Consumer Conflicts
https://www.cniacc.pt/
Coimbra District Consumer Conflict Arbitration Centre
http://www.centrodearbitragemdecoimbra.com
Coimbra District Consumer Conflict Arbitration Centre
http://www.consumoalgarve.pt
Consumer Information and Arbitration Centre of Porto
http://www.cicap.pt
Further information on Consumer Portal
http://www.consumidor.pt